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4.5" Suspension System - Stage 4 Tubular Kit

2003-2013 Dodge Ram 2500 4WD
$4,884.60 $5,279.00
$200 Off! Discount in Cart

Out of Stock

Estimated Delivery in 3-7 business days

Icon

4.5" Suspension System - Stage 4 Tubular Kit

2003-2013 Dodge Ram 2500 4WD
$4,884.60 $5,279.00
$200 Off! Discount in Cart

Out of Stock

Estimated Delivery in 3-7 business days

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
Got Questions?
Our experts are here to help!
Part Numbers & Details
Specifications
Part NumberLift/LoweredPositionItemQuantity
K214503T4.5" LiftFront and Rear4.5" Suspension System - Stage 4 Tubular1

Overview

2003-2008 Ram 2500/3500 4.5 Inch Stage 4 Suspension System utilizes the same technology as the 2.5 Inch systems while adding lift height and ground clearance. Additional engineered front end components are added to ensure proper steering geometry with improved function throughout the entire travel range whether on or off road. ICON 2.5 Inch Series shocks extend the performance of the kit by increasing the duration of consistent damping regardless of situation. These shocks include FK bearings, billet top cap and rod ends, 7/8 shafts for strength, and the industry only forged stem on a 2.5 inch shock with rolled threads. The adjustable track bar with bearings not only improves rigidity over flexible factory joints, but offers adjustability to center the front axle under the truck. ICON steel upper and lower links increase performance, strength, and range of alignment. These link arms decrease the bind found in the factory link bushings. The multi leaf expansion pack improves compliance with a more progressive rate. This ultimate performance system with link arms offers extraordinary diversity across any terrain, all while keeping a smooth highway feel. Installing this kit allows proper clearance for 35" tall tires with no modifications, and some 37" tires with minor fender well trimming for clearance. With the endless hours ICON has spent testing and tuning our suspension components and shocks together, you can rest assured you have the best suspension solution on the market.

Tech Info:

  • OEM Wheels & Tires Fitment: Yes
  • Recommended Aftermarket Wheels: ICON Alloys | 17" x 8.5" w/ 5.25" BS / 13mm Offset
  • Recommended Aftermarket Wheels: ICON Alloys | 20" x 9" w/5.75" BS / 19mm Offset
  • Recommended Aftermarket Tires: 35" x 12.50" (Larger tires may fit but fender trimming and modifications will be required)
  • APPLICATION NOTE #6: SPRINGS ARE RATED FOR DIESEL ENGINES ONLY
  • APPLICATION NOTE #55: SHOCKS ARE FULLY SERVICEABLE. COILOVER HEIGHTS INDICATED ARE FOR A STOCK EQUIPPED VEHICLE
  • Ships in Multiple Boxes

Features & Benefits

  • ICON engineered dual rate coil springs with match tuned 2.5" V.S. Series reservoir shocks
  • Adjustable track bar with PTFE lined FK bearings
  • Heavy-duty steel upper and lower link bars
  • Increased wheel travel and ride quality over stock with no change in towing capacity
  • Correctly positioned steering and track bar components
  • Level stance front to rear
  • Less body roll than stock
  • No drive shaft modifications needed

System Components:

  • 211205 (QTY: 1) | 03-12 RAM HD 4WD 2.5" BLOCK KIT
  • 214010 (QTY: 1) | 03-12 RAM HD 4WD 4.5" DUAL RATE SPRING KIT
  • 214027 (QTY: 1) | 03-12 RAM HD FIXED TUBULAR LINK KIT
  • 214030 (QTY: 1) | 03-12 RAM HD ADJ TRACK BAR KIT
  • 214040 (QTY: 1) | 03-12 RAM HD 4.5" BOX KIT
  • 217701P (QTY: 1) | 03-12 RAM HD 2-3" REAR 2.5 VS PB PAIR
  • 217810P (QTY: 1) | 03-12 RAM HD 4.5" FRONT 2.5 VS RR PAIR
  • 37023 (QTY: 1) | 99-10 FSD DUALLY/03-12 RAM HD 15" U-BOLT KIT

Installation Instructions & Docs

Compatibility List
YearMakeModelDrivePositionLift
2013DodgeRam 25004WD4.5" Front / 2.5" Rear
2012DodgeRam 25004WD4.5" Front / 2.5" Rear
2011DodgeRam 25004WD4.5" Front / 2.5" Rear
2010DodgeRam 25004WD4.5" Front / 2.5" Rear
2009DodgeRam 25004WD4.5" Front / 2.5" Rear
2008DodgeRam 25004WD4.5" Front / 2.5" Rear
2007DodgeRam 25004WD4.5" Front / 2.5" Rear
2006DodgeRam 25004WD4.5" Front / 2.5" Rear
2005DodgeRam 25004WD4.5" Front / 2.5" Rear
2004DodgeRam 25004WD4.5" Front / 2.5" Rear
2003DodgeRam 25004WD4.5" Front / 2.5" Rear
2013Ram25004WD4.5" Front / 2.5" Rear
2012Ram25004WD4.5" Front / 2.5" Rear
2011Ram25004WD4.5" Front / 2.5" Rear
2010Ram25004WD4.5" Front / 2.5" Rear
2009Ram25004WD4.5" Front / 2.5" Rear
2008Ram25004WD4.5" Front / 2.5" Rear
2007Ram25004WD4.5" Front / 2.5" Rear
2006Ram25004WD4.5" Front / 2.5" Rear
2005Ram25004WD4.5" Front / 2.5" Rear
2004Ram25004WD4.5" Front / 2.5" Rear
2003Ram25004WD4.5" Front / 2.5" Rear

ICON VEHICLE DYNAMICS LIMITED LIFETIME WARRANTY

If a shock is inspected and it has been determined the shock failed due to neglect, damage caused by improper installation or any other reason besides "normal wear and tear", the owner of said shock is responsible for all service costs. ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions.

ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize). This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada.

ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered. ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.


SHOCK ABSORBER WARRANTY

ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions. ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize).

This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada. ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered.

ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.

FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

  • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
  • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

Shock Surplus ships to the following destinations, and more:

  • All of North America
  • All of Europe
  • United Arab Emirates
  • Australia
  • Most Asian countries

Contact us for a free direct quote to your location.

30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

  • Products must be new, unused, and in uninstalled condition for us to accept a return.
  • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
  • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

Exchanges

No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

Return Shipping Costs

We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

  • Misboxed Item - Shock Surplus Responsibility
  • Incorrect Item Sent - Shock Surplus Responsibility
  • Incorrect Item Ordered - Customer Responsibility
  • Order Error (Address, Vehicle Fitment) - Customer Responsibility
  • Changed Mind - Customer Responsibility
  • Damaged in Transit - Shock Surplus Responsibility

Start Your Return Process

Returns Under Customer's Responsibility

  • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
  • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

Returns Under Shock Surplus' Responsibility

  • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

Refunds

You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

International Orders

  • Orders are final, no returns
  • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
  • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
  • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.

Product Details

Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

Part Numbers & Details

View full product specifications

Close specs
Part Numbers & Details
Specifications
Part NumberLift/LoweredPositionItemQuantity
K214503T4.5" LiftFront and Rear4.5" Suspension System - Stage 4 Tubular1

Overview

2003-2008 Ram 2500/3500 4.5 Inch Stage 4 Suspension System utilizes the same technology as the 2.5 Inch systems while adding lift height and ground clearance. Additional engineered front end components are added to ensure proper steering geometry with improved function throughout the entire travel range whether on or off road. ICON 2.5 Inch Series shocks extend the performance of the kit by increasing the duration of consistent damping regardless of situation. These shocks include FK bearings, billet top cap and rod ends, 7/8 shafts for strength, and the industry only forged stem on a 2.5 inch shock with rolled threads. The adjustable track bar with bearings not only improves rigidity over flexible factory joints, but offers adjustability to center the front axle under the truck. ICON steel upper and lower links increase performance, strength, and range of alignment. These link arms decrease the bind found in the factory link bushings. The multi leaf expansion pack improves compliance with a more progressive rate. This ultimate performance system with link arms offers extraordinary diversity across any terrain, all while keeping a smooth highway feel. Installing this kit allows proper clearance for 35" tall tires with no modifications, and some 37" tires with minor fender well trimming for clearance. With the endless hours ICON has spent testing and tuning our suspension components and shocks together, you can rest assured you have the best suspension solution on the market.

Tech Info:

  • OEM Wheels & Tires Fitment: Yes
  • Recommended Aftermarket Wheels: ICON Alloys | 17" x 8.5" w/ 5.25" BS / 13mm Offset
  • Recommended Aftermarket Wheels: ICON Alloys | 20" x 9" w/5.75" BS / 19mm Offset
  • Recommended Aftermarket Tires: 35" x 12.50" (Larger tires may fit but fender trimming and modifications will be required)
  • APPLICATION NOTE #6: SPRINGS ARE RATED FOR DIESEL ENGINES ONLY
  • APPLICATION NOTE #55: SHOCKS ARE FULLY SERVICEABLE. COILOVER HEIGHTS INDICATED ARE FOR A STOCK EQUIPPED VEHICLE
  • Ships in Multiple Boxes

Features & Benefits

  • ICON engineered dual rate coil springs with match tuned 2.5" V.S. Series reservoir shocks
  • Adjustable track bar with PTFE lined FK bearings
  • Heavy-duty steel upper and lower link bars
  • Increased wheel travel and ride quality over stock with no change in towing capacity
  • Correctly positioned steering and track bar components
  • Level stance front to rear
  • Less body roll than stock
  • No drive shaft modifications needed

System Components:

  • 211205 (QTY: 1) | 03-12 RAM HD 4WD 2.5" BLOCK KIT
  • 214010 (QTY: 1) | 03-12 RAM HD 4WD 4.5" DUAL RATE SPRING KIT
  • 214027 (QTY: 1) | 03-12 RAM HD FIXED TUBULAR LINK KIT
  • 214030 (QTY: 1) | 03-12 RAM HD ADJ TRACK BAR KIT
  • 214040 (QTY: 1) | 03-12 RAM HD 4.5" BOX KIT
  • 217701P (QTY: 1) | 03-12 RAM HD 2-3" REAR 2.5 VS PB PAIR
  • 217810P (QTY: 1) | 03-12 RAM HD 4.5" FRONT 2.5 VS RR PAIR
  • 37023 (QTY: 1) | 99-10 FSD DUALLY/03-12 RAM HD 15" U-BOLT KIT

Installation Instructions & Docs

Compatibility List
YearMakeModelDrivePositionLift
2013DodgeRam 25004WD4.5" Front / 2.5" Rear
2012DodgeRam 25004WD4.5" Front / 2.5" Rear
2011DodgeRam 25004WD4.5" Front / 2.5" Rear
2010DodgeRam 25004WD4.5" Front / 2.5" Rear
2009DodgeRam 25004WD4.5" Front / 2.5" Rear
2008DodgeRam 25004WD4.5" Front / 2.5" Rear
2007DodgeRam 25004WD4.5" Front / 2.5" Rear
2006DodgeRam 25004WD4.5" Front / 2.5" Rear
2005DodgeRam 25004WD4.5" Front / 2.5" Rear
2004DodgeRam 25004WD4.5" Front / 2.5" Rear
2003DodgeRam 25004WD4.5" Front / 2.5" Rear
2013Ram25004WD4.5" Front / 2.5" Rear
2012Ram25004WD4.5" Front / 2.5" Rear
2011Ram25004WD4.5" Front / 2.5" Rear
2010Ram25004WD4.5" Front / 2.5" Rear
2009Ram25004WD4.5" Front / 2.5" Rear
2008Ram25004WD4.5" Front / 2.5" Rear
2007Ram25004WD4.5" Front / 2.5" Rear
2006Ram25004WD4.5" Front / 2.5" Rear
2005Ram25004WD4.5" Front / 2.5" Rear
2004Ram25004WD4.5" Front / 2.5" Rear
2003Ram25004WD4.5" Front / 2.5" Rear
Warranty

View warranty coverage

Close specs

ICON VEHICLE DYNAMICS LIMITED LIFETIME WARRANTY

If a shock is inspected and it has been determined the shock failed due to neglect, damage caused by improper installation or any other reason besides "normal wear and tear", the owner of said shock is responsible for all service costs. ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions.

ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize). This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada.

ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered. ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.


SHOCK ABSORBER WARRANTY

ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions. ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize).

This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada. ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered.

ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.

Shipping & Returns

Free shipping within the lower 48 United States

Close specs

FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

  • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
  • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

Shock Surplus ships to the following destinations, and more:

  • All of North America
  • All of Europe
  • United Arab Emirates
  • Australia
  • Most Asian countries

Contact us for a free direct quote to your location.

30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

  • Products must be new, unused, and in uninstalled condition for us to accept a return.
  • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
  • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

Exchanges

No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

Return Shipping Costs

We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

  • Misboxed Item - Shock Surplus Responsibility
  • Incorrect Item Sent - Shock Surplus Responsibility
  • Incorrect Item Ordered - Customer Responsibility
  • Order Error (Address, Vehicle Fitment) - Customer Responsibility
  • Changed Mind - Customer Responsibility
  • Damaged in Transit - Shock Surplus Responsibility

Start Your Return Process

Returns Under Customer's Responsibility

  • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
  • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

Returns Under Shock Surplus' Responsibility

  • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

Refunds

You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

International Orders

  • Orders are final, no returns
  • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
  • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
  • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.