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3-4" Suspension System - Stage 7 Tubular Kit

2021-2024 Ford Bronco
$7,418.65 $7,803.25

In Stock

Estimated Delivery in 3-7 business days

Icon

3-4" Suspension System - Stage 7 Tubular Kit

2021-2024 Ford Bronco
$7,418.65 $7,803.25

In Stock

Estimated Delivery in 3-7 business days

Authorized dealer
Free shipping within the lower 48 United States
Brand new parts with warranty coverage
Free 30-day return and exchange on qualifying orders
Got Questions?
Our experts are here to help!
Part Numbers & Details
Specifications
Part NumberLift/LoweredPositionItemQuantity
K40007TFactoryFront and Rear3-4" Suspension System - Stage 7 Tubular1

Overview

The ICON Vehicle Dynamics Stage 7 Suspension System for the 2021-UP Ford Bronco features our precision-manufactured, custom valved remote reservoir coilover shocks with CDCV to yield the maximum travel possible along with superior ride quality and suspension performance both on and off-road. These coilovers also allow for the adjustment of ride height to yield 3-4” of front lift and 2-3” of rear lift over stock 4-door Broncos without the Sasquatch Package. The rear shocks are oriented shaft-up with unique triple-rate coil springs to achieve the most rear suspension travel and the best ride quality possible. Remote reservoirs greatly increase shock oil volume and heat dissipation surface area to resist overheating and cavitation under hard use, which can lead to damper fade, ensuring sustained shock performance at speed through rough terrain. The included CDC Valves control fluid flow under compression, allowing you to achieve the perfect shock tune whether driving on the street, slow-crawling through the rocks or mobbing across the desert at full throttle.

,

To accommodate the increased travel and lift height afforded by the ICON Coilovers, this Stage 7 kit comes with Tubular Upper Control Arms which provide caster correction and feature our patented Delta Joint PRO, which allows for up to 90-degrees freedom of movement. Stage 7 also includes the complete tubular rear link kit including upper links and ICON's Adjustable Rear Track Bar. The added upper links have been designed for clearance from the fuel tank during maximum articulation and feature greaseless bushings and massive FK rod ends just like the lower links. The Adjustable Track Bar also features our dual-durometer greaseless bushing and an FK Rod End, as well as on-vehicle adjustability for perfectly aligning the Bronco's rear axle for any lift height.

,

This suspension system is designed to provide up to 11.5" of front suspension travel and 14" of rear suspension travel when used with 35X12.50 tires. It may be safely used with 37" and larger tires if using the optional up-travel limiters (sold separately). The factory crash bars on non-Sasquatch equipped Broncos must be removed to clear 35" and larger tires, but ICON now offers a replacement High Clearance Crash Bar set for those who would like to run larger tires and retain the functionality of the crash bars.

Features & Benefits

  • Improved suspension performance and ride quality over stock
  • Up to 11.5" front / 14” rear wheel travel with 35” tire fitment
  • Vehicle specific tuned remote reservoir front and rear coilover shocks for superior damping and vehicle control even under hard use
  • Coilovers equipped with CDC Valves for 10 settings of compression damping adjustment from soft to hard
  • Adjustable coilovers yield up to 3-4" of front lift height and 2-3” of rear lift height over stock 4-door Broncos without the Sasquatch package
  • PTFE lined spherical bearings and application specific mounting hardware
  • 6061 Aircraft grade aluminum CNC machined components
  • Corrosion resistant CAD plated coilover shock bodies with 7/8” diameter shafts
  • ICON engineered coil springs featuring a unique triple rate rear coil design
  • High strength alloy CNC machined lower bar pins
  • Tubular UCAs for added strength durability and alignment correction for better drivability
  • UCAs feature the patented (U.S. Pat. 10731700) Delta Joint Pro with 90 degrees of total articulation.
  • Tubular rear lower links improve rear end articulation and allow for pinion angle adjustment
  • Adjustable tubular rear upper links improve fuel tank clearance under max articulation and help further free up suspension bind
  • Adjustable rear track bar helps to free up bind during rear suspension travel and articulation and offers on-vehicle rear end alignment
  • 100% Bolt-on system - no drilling cutting or welding necessary for install

Tech Notes

  • OEM Wheels & Tires Fitment: Yes
  • ,
  • Recommended Aftermarket Wheels: ICON Alloys | 17x8.5" w/ 5.75” Backspace / 25mm Offset
  • ,
  • Recommended Aftermarket Tires: 35" x 12.50" (Recommend high clearance crash bars part number 42000, 37" tires require coilover bump stop spacers along with trimming and modifications)
  • ,
  • APPLICATION NOTE #55: SHOCKS ARE FULLY SERVICEABLE. LIFT HEIGHTS INDICATED ARE FOR A STOCK EQUIPPED VEHICLE.
  • ,
  • APPLICATION NOTE #66: 2 DOOR MODELS WILL SIT TALLER THAN 4 DOOR MODELS.
  • ,
  • APPLICATION NOTE #132: WHEN RUNNING 37" TIRES USE UP TRAVEL LIMITERS PART #611075 IN THE FRONT
  • ,
  • APPLICATION NOTE #133: WHEN RUNNING 37" TIRES USE UP TRAVEL LIMITERS PART #611074 FOR THE REAR
  • ,
  • APPLICATION NOTE #135: LIFT HEIGHTS & APP NOTES BASED NON-SASQUATCH EQUIPPED VEHICLES
  • ,
  • APPLICATION NOTE #136: WHEN RUNNING ICON TUBULAR LOWER LINKS USE PART #611073
  • ,
  • APPLICATION NOTE #138: RECOMMEND HIGH CLEARANCE CRASH BARS PART #42000 ON NON-SASQUATCH EQUIPPED VEHICLES WHEN RUNNING 35" TIRES
  • ,
  • APPLICATION NOTE #139: WHEN RUNNING 37" TIRES CRASH BAR REMOVAL MAY BE REQUIRED BUT IS NOT RECOMMENDED
  • ,
  • TECH NOTE: Fitment testing done with ICON & OE steering components. Due to tight clearances to front coilovers, certain aftermarket steering components may not be compatible.
  • ,
  • TECH NOTE: Not compatible with Bronco Raptor
Compatibility List
YearMakeModelDrivePositionLift
2024FordBroncoFactory
2023FordBroncoFactory
2022FordBroncoFactory
2021FordBroncoFactory

ICON VEHICLE DYNAMICS LIMITED LIFETIME WARRANTY

If a shock is inspected and it has been determined the shock failed due to neglect, damage caused by improper installation or any other reason besides "normal wear and tear", the owner of said shock is responsible for all service costs. ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions.

ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize). This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada.

ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered. ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.


SHOCK ABSORBER WARRANTY

ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions. ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize).

This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada. ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered.

ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.

FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

  • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
  • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

Shock Surplus ships to the following destinations, and more:

  • All of North America
  • All of Europe
  • United Arab Emirates
  • Australia
  • Most Asian countries

Contact us for a free direct quote to your location.

30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

  • Products must be new, unused, and in uninstalled condition for us to accept a return.
  • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
  • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

Exchanges

No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

Return Shipping Costs

We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

  • Misboxed Item - Shock Surplus Responsibility
  • Incorrect Item Sent - Shock Surplus Responsibility
  • Incorrect Item Ordered - Customer Responsibility
  • Order Error (Address, Vehicle Fitment) - Customer Responsibility
  • Changed Mind - Customer Responsibility
  • Damaged in Transit - Shock Surplus Responsibility

Start Your Return Process

Returns Under Customer's Responsibility

  • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
  • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

Returns Under Shock Surplus' Responsibility

  • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

Refunds

You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

International Orders

  • Orders are final, no returns
  • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
  • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
  • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.

Product Details

Whether you want to upgrade, add a reservoir, or find something more affordable, contact us with any questions!

Part Numbers & Details

View full product specifications

Close specs
Part Numbers & Details
Specifications
Part NumberLift/LoweredPositionItemQuantity
K40007TFactoryFront and Rear3-4" Suspension System - Stage 7 Tubular1

Overview

The ICON Vehicle Dynamics Stage 7 Suspension System for the 2021-UP Ford Bronco features our precision-manufactured, custom valved remote reservoir coilover shocks with CDCV to yield the maximum travel possible along with superior ride quality and suspension performance both on and off-road. These coilovers also allow for the adjustment of ride height to yield 3-4” of front lift and 2-3” of rear lift over stock 4-door Broncos without the Sasquatch Package. The rear shocks are oriented shaft-up with unique triple-rate coil springs to achieve the most rear suspension travel and the best ride quality possible. Remote reservoirs greatly increase shock oil volume and heat dissipation surface area to resist overheating and cavitation under hard use, which can lead to damper fade, ensuring sustained shock performance at speed through rough terrain. The included CDC Valves control fluid flow under compression, allowing you to achieve the perfect shock tune whether driving on the street, slow-crawling through the rocks or mobbing across the desert at full throttle.

,

To accommodate the increased travel and lift height afforded by the ICON Coilovers, this Stage 7 kit comes with Tubular Upper Control Arms which provide caster correction and feature our patented Delta Joint PRO, which allows for up to 90-degrees freedom of movement. Stage 7 also includes the complete tubular rear link kit including upper links and ICON's Adjustable Rear Track Bar. The added upper links have been designed for clearance from the fuel tank during maximum articulation and feature greaseless bushings and massive FK rod ends just like the lower links. The Adjustable Track Bar also features our dual-durometer greaseless bushing and an FK Rod End, as well as on-vehicle adjustability for perfectly aligning the Bronco's rear axle for any lift height.

,

This suspension system is designed to provide up to 11.5" of front suspension travel and 14" of rear suspension travel when used with 35X12.50 tires. It may be safely used with 37" and larger tires if using the optional up-travel limiters (sold separately). The factory crash bars on non-Sasquatch equipped Broncos must be removed to clear 35" and larger tires, but ICON now offers a replacement High Clearance Crash Bar set for those who would like to run larger tires and retain the functionality of the crash bars.

Features & Benefits

  • Improved suspension performance and ride quality over stock
  • Up to 11.5" front / 14” rear wheel travel with 35” tire fitment
  • Vehicle specific tuned remote reservoir front and rear coilover shocks for superior damping and vehicle control even under hard use
  • Coilovers equipped with CDC Valves for 10 settings of compression damping adjustment from soft to hard
  • Adjustable coilovers yield up to 3-4" of front lift height and 2-3” of rear lift height over stock 4-door Broncos without the Sasquatch package
  • PTFE lined spherical bearings and application specific mounting hardware
  • 6061 Aircraft grade aluminum CNC machined components
  • Corrosion resistant CAD plated coilover shock bodies with 7/8” diameter shafts
  • ICON engineered coil springs featuring a unique triple rate rear coil design
  • High strength alloy CNC machined lower bar pins
  • Tubular UCAs for added strength durability and alignment correction for better drivability
  • UCAs feature the patented (U.S. Pat. 10731700) Delta Joint Pro with 90 degrees of total articulation.
  • Tubular rear lower links improve rear end articulation and allow for pinion angle adjustment
  • Adjustable tubular rear upper links improve fuel tank clearance under max articulation and help further free up suspension bind
  • Adjustable rear track bar helps to free up bind during rear suspension travel and articulation and offers on-vehicle rear end alignment
  • 100% Bolt-on system - no drilling cutting or welding necessary for install

Tech Notes

  • OEM Wheels & Tires Fitment: Yes
  • ,
  • Recommended Aftermarket Wheels: ICON Alloys | 17x8.5" w/ 5.75” Backspace / 25mm Offset
  • ,
  • Recommended Aftermarket Tires: 35" x 12.50" (Recommend high clearance crash bars part number 42000, 37" tires require coilover bump stop spacers along with trimming and modifications)
  • ,
  • APPLICATION NOTE #55: SHOCKS ARE FULLY SERVICEABLE. LIFT HEIGHTS INDICATED ARE FOR A STOCK EQUIPPED VEHICLE.
  • ,
  • APPLICATION NOTE #66: 2 DOOR MODELS WILL SIT TALLER THAN 4 DOOR MODELS.
  • ,
  • APPLICATION NOTE #132: WHEN RUNNING 37" TIRES USE UP TRAVEL LIMITERS PART #611075 IN THE FRONT
  • ,
  • APPLICATION NOTE #133: WHEN RUNNING 37" TIRES USE UP TRAVEL LIMITERS PART #611074 FOR THE REAR
  • ,
  • APPLICATION NOTE #135: LIFT HEIGHTS & APP NOTES BASED NON-SASQUATCH EQUIPPED VEHICLES
  • ,
  • APPLICATION NOTE #136: WHEN RUNNING ICON TUBULAR LOWER LINKS USE PART #611073
  • ,
  • APPLICATION NOTE #138: RECOMMEND HIGH CLEARANCE CRASH BARS PART #42000 ON NON-SASQUATCH EQUIPPED VEHICLES WHEN RUNNING 35" TIRES
  • ,
  • APPLICATION NOTE #139: WHEN RUNNING 37" TIRES CRASH BAR REMOVAL MAY BE REQUIRED BUT IS NOT RECOMMENDED
  • ,
  • TECH NOTE: Fitment testing done with ICON & OE steering components. Due to tight clearances to front coilovers, certain aftermarket steering components may not be compatible.
  • ,
  • TECH NOTE: Not compatible with Bronco Raptor
Compatibility List
YearMakeModelDrivePositionLift
2024FordBroncoFactory
2023FordBroncoFactory
2022FordBroncoFactory
2021FordBroncoFactory
Warranty

View warranty coverage

Close specs

ICON VEHICLE DYNAMICS LIMITED LIFETIME WARRANTY

If a shock is inspected and it has been determined the shock failed due to neglect, damage caused by improper installation or any other reason besides "normal wear and tear", the owner of said shock is responsible for all service costs. ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions.

ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize). This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada.

ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered. ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.


SHOCK ABSORBER WARRANTY

ICON Vehicle Dynamics warrants to the original retail purchaser who owns the vehicle on which the product was originally installed. ICON Vehicle Dynamics does not warrant the product for finish, alterations, modifications and/or installation contrary to ICON Vehicle Dynamics instructions. ICON Vehicle Dynamics products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A "race" is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize).

This warranty does not include coverage for police or taxi vehicles, race vehicles, or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada. ICON Vehicle Dynamics' obligation under this warranty is limited to the repair or replacement, at ICON Vehicle Dynamics' discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges and incidental or consequential damages are expressly excluded from this warranty. Items that are subject to wear are not considered defective when worn and are not covered.

ICON Vehicle Dynamics components must be installed as a complete kit as shown in our current application guide. Any substitutions or exemptions of required components will immediately void the warranty. This warranty is expressly in lieu of all other warranties expressed or implied. This warranty shall not apply to any product that has been improperly installed, modified or customized subject to accident, negligence, abuse or misuse.

Shipping & Returns

Free shipping within the lower 48 United States

Close specs

FREE Shipping applies to all products shipped to the lower 48 United States, excluding truck freight items that exceed 100lbs or custom orders.

  • Leaf Springs, Axles, Long Travel Systems, and other products that get shipped on pallets will require specific shipping costs.
  • We do not ship truck-freight items out of the country, only to freight forwarders setup by the buyer.

All other shipping destinations that are available will be calculated at checkout, or you can contact us prior to your purchase.

Shock Surplus ships to the following destinations, and more:

  • All of North America
  • All of Europe
  • United Arab Emirates
  • Australia
  • Most Asian countries

Contact us for a free direct quote to your location.

30-Day Hassle-free Return & Exchange Policy - Stuff Happens!

We sell only brand new, never-installed, authentic, brand-name parts. If your order arrives damaged, is missing hardware, appears used or pre-installed, or is incomplete in any way, we will jump into action to send replacements. We can usually have replacements sent immediately for these rare cases of damaged, incomplete, or incorrect orders.

Shock Surplus allows returns and exchanges inside of a 30-day window starting from time of receipt by the customer. It is our mission to make every transaction smooth, and fix any issues you may encounter.

  • Products must be new, unused, and in uninstalled condition for us to accept a return.
  • We do not accept installed parts, so be sure you have the correct part number(s) before attempting to install them on your vehicle.
  • Returned parts must contain all associated hardware, otherwise that part number will be deducted from your refund.

Exchanges

No restocking fees. Our staff is on hand to make sure that your first purchase is exactly correct for your needs and vehicle, do not hesitate to contact us prior to your purchase through Live Chat or Email.

To start a return or exchange, please fill out THIS FORM (located at the bottom of the page), and be as specific as possible, and someone will be in touch with you in ~1 business day. The typical turnaround for a refund or exchange is 5-10 business days, depending on the complexity of the case. Exchanges are subject to availability of stock; any exchanges proving out of stock will be refunded to the customer.

Return Shipping Costs

We are available to make every transaction flawless for our customers, the Shock Surplus staff is available to guarantee fitment on every part we sell. Shipping costs responsibility are as follows:

  • Misboxed Item - Shock Surplus Responsibility
  • Incorrect Item Sent - Shock Surplus Responsibility
  • Incorrect Item Ordered - Customer Responsibility
  • Order Error (Address, Vehicle Fitment) - Customer Responsibility
  • Changed Mind - Customer Responsibility
  • Damaged in Transit - Shock Surplus Responsibility

Start Your Return Process

Returns Under Customer's Responsibility

  • Below 50lbs - $15 flat rate deducted from the refund. Shock Surplus will provide a shipping label to make this process as easy as possible.
  • Greater than 50lbs - Discounted shipping rates to get the product(s) back to Shock Surplus, that amount will be deducted from the refund. 50lb+ packages are automatically labeled 'Oversize' by our couriers, and automatically incur a $25 charge on top of the shipping fee.

Returns Under Shock Surplus' Responsibility

  • Free, we will provide a return shipping label and ship the replacement parts for free. If a refund is preferred, a full refund will occur.

Refunds

You should expect to receive your refund within 5-7 business days of our warehouse receiving your return. The amount of time it takes for your refund to show up in your account varies by payment method, but typically takes 1-3 business days. You will also receive a message confirming the refund via the marketplace where the purchase happened. We wish we could speed up the process of funds reaching your payment method following a refund, but it is out of our hands.

If you need to return an item, simply login to your account (top right corner of the screen), view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can also contact contact us for any return requests.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

International Orders

  • Orders are final, no returns
  • Orders shipped to a freight forwarder in the US, are eligible for return if the product has not left the United States.
  • It is the responsibility of the buyer and exporter to ensure correct items received before exporting. Shock Surplus is not responsible for items received once the freight forwarder has shipped the product.
  • The buyer is responsible for import fees and taxes into their country. That is not covered in the shipping fee that Shock Surplus charges.